Shipping & Returns


We ship using First Class USPS in the US only. Shipping will be calculated at check-out. Most deliveries are 3-5 business days within the US.


Special Orders

We will be happy to special order something for you from any of our vendors. Because we cannot return it to our stock, there are NO RETURNS OR EXCHANGES on special orders.

Return Policy

We do not offer returns on any products, books, or stich guides. If you have any questions about a product or any of our policies, don’t hesitate to contact us.


Special Classes and Workshop Cancellation Policy

Registration fees are not refundable and cannot be transferred to another class. Refunds for registration fees may be allowed if a class is rescheduled. The Needle Works reserves the right to reschedule or substitute teachers.